Privacy Policy

This Privacy Policy shall be effective from day 25 May 2018.

This Privacy Policy (“Policy”) describes how your personal details are processed by KENFILT EUROPA SL via the web page http://www.kenfilt.com/ (the “Site”). For the purposes of the applicable legislation on data protection (including the general Regulation on data protection 2016/679 (the “GRDP”)), the Company is responsible for processing your personal details.

You must be over 16 years old to register on the Site and so that we can collect and store your personal details. If you are under 16, we will be able to block and/or delete your account or user profile. The parents or tutor of the underage user will be able, at all events, to contact us to block the account or profile of the underage user in their care, via the means available in the section regarding the user rights.

WHO IS RESPONSIBLE FOR PROCESSING YOUR DETAILS?

– Identity: KENFILT, SL

– VAT: B65421281

– Address: Camí del Bosc, 3, 08916 Badalona (Barcelona).

– Telephone: (+34) 933 954 002

– E-mail: central@kenfilt.com

– Contact in charge of Data Protection Processing: central@kenfilt.com

WHAT PERSONAL DETAILS DO WE PROCESS?

  1. Personal details that you provide us with: The Company shall process the following details when creating an account or making a purchase on the Site:
  • Identification data (Name and surname(s), e-mail and telephone number);

The personal details requested are compulsory, and so, any refusal to provide them shall imply that it is impossible to offer the services taken out under contract.

In the event that you provide details of third parties, you shall have the consent of said parties and you undertake to forward them the information contained in this clause, exonerating the Company of any responsibility. At any event, the Company will be able to carry out the regular verifications to check this fact, by adopting the corresponding due diligence measures in accordance with the applicable legislation.

  1. Personal details that we collect:
  • With respect to each time you enter the Site, the Company shall collect and process the following personal details automatically:
  • Technical information, including the Internet protocol address (IP address) which is used to connect your computer to Internet, your access data, the type of browser and its version, the operating system and the platform;
  • Information on your visit to the Site, including complete uniform resource locators (URL), the services that you have seen or have searched; the page response time; the downloading errors; the duration of the visit, information on your interaction on the Site (for example clicks, and/or mouse movements), and the methods used to leave the Site; and
  • Information obtained by means of the cookies used by the Company on the Site. You shall find further information below on the use of cookies.

WHAT DO WE USE YOUR PERSONAL DETAILS FOR?

The Company shall process your personal details for the following purposes:

  • To manage the services and functions of this Site,
  • If you buy a product on the Site, to perfect, fulfil, control and ensure that the contract is fulfilled correctly;
  • To detect and prevent any identity fraud,
  • In the event you contact our customer service, to process your request and provide you with the best service possible;
  • To compile analyses and internal report for supplying products, future campaigns and managing stocks;
  • To detect all fraudulent access and browsing;
  • To draw up a commercial profile on you, using the data arising from the management of the products and services taken out under contract, and sending you electronic commercial notifications regarding similar products or services; unless you indicate to us otherwise by marking the corresponding box in the register processing or you oppose this at a later date; and
  • To draw up a commercial profile on you, based on the personal details you provide us with and the data that we obtain from your browsing on the Site, in order to analyse or predict aspects such as your preferences or personal interests; and therefore, be able to send you commercial communications adapted to your preferences or interests, and personalise our web page or services; providing that you have given us your consent.

LEGITIMISATION

The legal bases for processing your personal details in function of the purposes described above are as follows:

– The implementation of our contract relationship with you, in the case that you buy a product on the Site or you contact our customer service.

– It is necessary to process your personal details for detecting and preventing identity fraud so as to comply with our obligations in money laundering issues.

– The satisfaction of our legitimate interest, consisting in (i) managing the services and functions of the Site and (ii) in the event you contact our customer service, to process your request and provide you with the best service possible; (iii) to preserve the supervision, administration and protection of our services, contents, and web page; (iv) to conduct analyses and internal reports for supplying products, future campaigns, and stock management; and (v) to draw up a commercial profile on you, using the data arising from the management of the products and services taken out under contract, and sending you electronic commercial notifications regarding similar products or services; unless you indicate to us otherwise by marking the corresponding box in the register processing. You have the right to oppose this processing at any time via the e-mail address central@kenfilt.com, in which case KENFILT, SL shall cease to process the data, except on legitimate grounds.

– Your consent to draw up a commercial profile on you, based on the personal details you provide us with and the data that we obtain from your browsing on the Site, in order to analyse or predict aspects such as your preferences or personal interests; and therefore, be able to send you commercial communications adapted to your preferences or interests, and personalise our web page or services; providing that you have given us your consent. You have the right to withdraw your consent at any time via the e-mail address gdpr@kenfilt.com.

With each commercial notification we shall inform you on how to unsubscribe easily and at no cost. We shall attend to your request as soon as possible and, at any event, within the legal term established.

In those cases where the Company needs your personal details to fulfil its legal or contract obligations, providing said personal details is obligatory. If these details are not provided, the Company shall not maintain its contract relationship with you or comply with its obligations.

WHO DO WE SHARE YOUR PERSONAL DETAILS WITH?

We do not share your details with anyone. Therefore, your data shall not be transferred to countries located outside the European Union that do not offer or provide appropriate guarantees of protection.

HOW LONG DO WE KEEP YOUR DETAILS?

The Company shall keep your personal details while the contract relationship lasts and no request is made to cancel it (according to the means indicated in the section “Your Rights” in this Privacy Policy); and, beyond, during the necessary prescription terms according to the applicable legislation to attend to future responsibilities.

LINKS AND USE OF COOKIES

This Site may include, show or fold down links to other web pages for your greater comfort and information. Said web pages can operate independently of us. It is possible that these pages with links have their own privacy policies, and we strongly advise you to read them when you visit them. Insofar as any web page with links that you visit is not our property or under our control, we are not responsible for the content of such web sites, their use or their privacy practices.

We can use own or third-party cookies when you browse this Site to improve your browsing experience or to show you adverts according to your preferences and tastes. These cookies collect information about you and y our browsing. To know more about the Cookies that we use on this Site, please read our Cookies Policy.

YOUR RIGHTS

You have rights over the personal information we hold on you. We offer you various options for learning about what personal information we are going to be collecting on you, how we shall use this information and how we shall communicate with you.

You shall be able to address us to exercise your rights of access, rectification, cancellation, opposition, data portability, and/or processing limitation via the e-mail address gdpr@kenfilt.com. At any event, you must credit your identity by means of a photocopy of your Spanish National Identity Card, passport or similar document.

Also, at any moment you shall be able to revoke your consent: (i) according to the actual instructions in the notification; (ii) by contacting us by e-mail at central@kenfilt.com and accompanying a photocopy of your Spanish National Identity Card, passport or similar document.

Also, and in the event that we fail to comply with our legal obligations in data protection issues, you are entitled to submit a claim with the Spanish Data Protection Agency.

UPDATES TO OUR PRIVACY POLICY

This Policy can be updated regularly with three-days prior notification to reflect changes to our practices on personal information. We shall publish a highlighted notification on the Site to notify you of any significant change to our Policy and we shall indicate the latest update at the top of the Policy.